Your Health Records and Statement of Intent


Some Things Must Be Kept Private





The NHS Is Dedicated To Protecting Your Information:


In order to provide you with the best possible healthcare, we need to maintain proper records of your health and make sure that this is available to your medical team, wherever and whenever possible.


All of our staff are trained in their responsibilities to protect your data and are under legal obligations not to disclose this information to unauthorised bodies or people.


Your Medical Records Are Vital:


We use your records to help us to give you proper healthcare and advice. We also need records to manage and plan the NHS itself in order to provide proper accounting for the public money we spend and to have the right resources in the right place.


We also use medical records in research to help find cures and treatments for illnesses. This helps us and other research bodies better understand diseases and determine which treatments work best under certain circumstances.


When we use this information we make sure that, wherever possible, we do not use personal details such as your name and address, in order to protect your confidentiality.


When releasing information to researchers, we give them only the minimum data necessary, and all their research is carefully vetted


If you have any queries around Data Protection please contact:


Wayne Gardner (Practice Manager),

Laurel House Surgery


01827 69283


Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.


Laurel House Surgery



How Do I Access My Health Records?


Under the Data Protection Act 1998, you have a legal right to access your health records.


If you want to see your health records please contact Kirsty Wileman in the first instance who will ask you to complete a consent form & ascertain what information you require.

Any application needs to be accompanied with proof of identity.


You do not have to give a reason for wanting to see your records.


Hospital Records


As well as having a copy of your health records, the surgery will also have a summary of any hospital tests, or treatment, that you have had.


Any hospitals where you have had treatment, or tests, will also hold records.


To see your hospital health records, you will have to contact the Hospital Trust where you were seen / received treatment.




Under the Data Protection Act 1998 (Fees and Miscellaneous Provisions) Regulations 2001 the maximum fee that can be charged for providing copies of health records is £10 for computer records and £50 for copies of manual records or a mixture of manual and computer records.


Charges are for copying and posting the records only and should not result in a profit for the record holder.


Some types of records, such as x-rays, may be expensive to copy.


Power of Attorney


Your health records are confidential, and members of your family are not allowed to see them, unless you give them written permission, or they have ‘Power of Attorney’.


A lasting ‘Power of Attorney’ is a legal document that allows you to appoint someone to make decisions for you, should you become incapable of making decisions yourself.


The person you appoint is known as your Attorney.

An Attorney can make decisions about your finances, property, and welfare.


It is very important that you trust the person you appoint as Attorney,

so that they do not abuse their responsibility.


A legal ‘Power of Attorney’ must be registered with the Office of the Public Guardian

before it can be used.



GMS Contractual Requirement and Statement of Intent Offering and promoting Patient Online services by March 2015


Laurel House Surgery

12 Albert Road


Staffordshire  B79 7JN




Current online patient services


GP System Supplier - EMIS

GP System Version –LV Version 5.2


GMS / PMS 2014-15 Contractual Requirement for Patient online Services


It is a contractual requirement for GP practices to offer and promote to patients: online booking of appointments, ordering of repeat prescriptions and by 31st of March 2015 access to summary information (as a minimum) in their patient record. If you need any guidance, advice or support (including contact details), please visit NHS England’s Patient Online Programme’s web pages for more information

Patient online access

(GMS Schedule 6, part 5, new paragraph 74C, PMS Schedule 5, part 5, paragraph 70D)

4J (n). Patients at this practice can book appointments online.


4K (n). Patients at this practice can order their repeat prescriptions online.


4L (n). Patients at this practice can access summary information from their medical record online.


4M (n). If ‘No’ does the practice have a plan to enable this facility by 31 March 2015 ? .

The Practice is upgrading to EMIS Web before the end of the 2014-15 period at which time there will be secure on-line access for practice patients wishing to access their own clinical summary record.



Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.




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