All consultations are by appointment.
To make an appointment, either telephone the surgery or call in at reception. Please enquire about registering for online services.
We have a standard 10 minute appointment system in place for routine appointments.
If you have an urgent acute problem that cannot wait for a routine appointment we also currently operate a sit and wait service (under review) between 9am and 11am Monday to Friday, however, please be aware that there may be a long wait to see the Doctor.
We have a full time highly experienced Advanced Nurse Practitioner (ANP) Her extra training and high level of knowledge means she can diagnose, treat and prescribe medication if necessary. She can refer into the hospital system if required.
When you book an appointment the receptionist will ask you for a brief reason so they can 'sign post' you to most appropriate clinician for your needs.
If you need to see your Doctor again, please make your appointment before leaving the surgery.
We also offer some telephone consultation appointments at the end of surgeries.
If you no longer require your appointment, please telephone to cancel so your appointment can be offered to someone else.
ROUTINE DOCTOR AND NURSE APPOINTMENTS ARE AT 10 MINUTE INTERVALS
Doctors & Nurses are unable to deal with all your concerns in one 10 minute appointment.
For Patient safety: If you have multiple concerns the clinician may ask you to re-book another appointment at a later date.
For Acute or genuine urgent problems you may be offered an appointment or a telephone consultation with a Nurse Practitioner rather than a doctor. Nurse Practitioners are qualified to deal with many ailments and you may be seen more quickly.This will help avoid delays for other patients who also have routine booked appointments.
You can now book an appointment on line. If you wish to access this system please come into the surgery to obtain your personal login and password details. You will need to bring in some form of identification to enable us to provide you with the necessary details. We now also offer the ability to remind you of your appointments via our text messaging service. Please update your mobile phone number at the surgery and you will receive appointment reminders straight to your phone.